Audio and Video. Click on the microphone and camera to share video and share audio during your session.
Audio Only. You can share audio only by clicking on the microphone icon but not the camera icon.
Chat (No Audio or Video). You can leave both audio and video turned off and chat (type text only) in your session.
For this option, click on Open Collaborate Panel to the right.
Tutorial: Click on the Tell Me About Collaborate link (left side), if you would like more information about using this program.
During Virtual Reference Hours, you will see a librarian's name at the bottom left side of the session window.
Monday – Thursday: 8:00 a.m. – 8:00 p.m.
Friday: 9:00 a.m. – 2:00 p.m
Saturday:9:00 a.m. – 2:00 p.m
If Virtual Reference is closed, you will see the following message.
Please visit the desk during open hours or email Ask-a-Librarian.
If the Virtual Reference Desk is not available or you prefer emailing a librarian for assistance, please use the link below.